Frequently Asked Questions

Everything you need to know about bringing Calhi Studios into your home.

What is the typical lead time for furniture orders?

Most of our handcrafted pieces are ready to ship within 2-4 weeks. Once dispatched, delivery usually takes 5-10 business days depending on your location.

Do you offer international shipping?

Currently, Calhi Studios ships to the contiguous United States and Canada. We are working on expanding our logistics to support international orders in the near future.

What is your return policy for home decor?

We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable.

How do I care for my Calhi Studios wooden surfaces?

We recommend using a soft, damp cloth for daily cleaning. Avoid harsh chemicals and use coasters or placemats to protect the natural wood finish from heat and moisture.

Are your materials sustainably sourced?

Yes, sustainability is at our core. We partner with certified suppliers to ensure all timber and textiles meet rigorous environmental and ethical standards.

Can I track my white-glove delivery?

Absolutely. Once your order leaves our warehouse, you will receive a tracking link and our delivery partner will call you to schedule a specific arrival window.